DATA PROTECTION POLICY

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (GDPR, Austrian telecommunication law). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact with us
If you contact us by means of a form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.

The deactivation of cookies may limit the functionality of our website.

Google Analytics
Our website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding data processing agreement with the provider.

Google AdWords
This website uses the services of "Google AdWords". This is an online advertising program provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google AdWords uses conversion tracking and the remarketing feature. The Remarketing feature allows us to show users of our website on other sites within the Google Display Network (on Google itself, so-called "Google Ads" or other websites) advertising based on their interests. For this, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users even after visiting our website on other sites. Google stores a number in the browsers of users who visit certain Google services or websites on the Google Display Network. This number, referred to as a "cookie", records the visits of these users. This number is used to uniquely identify a web browser on a particular computer and not to identify a person, personal information is not stored. You may disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.

For more information about Google Remarketing and Google's privacy policy, please visit: www.google.com/privacy/ads/. 

We also use so-called conversion tracking when using the Google AdWords service. When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies lose their validity after 30 days, contain no personal data and are thus not used for personal identification.

If you visit certain web pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.

The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. It tells customers the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.

If you do not want to participate in the tracking, you can object to this use by preventing the installation of cookies by a corresponding setting of your browser software (deactivation option). You will not be included in the conversion tracking statistics. For more information and Google's privacy policy, please visit:

http://www.google.com/policies/technologies/ads/

http://www.google.com/policies/privacy/

Google Tag ManagerWe also use "Google Tag Manager", a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google") on our website. Google Tag Manager enables us as marketers to manage web page tags from one interface. The Google Tag Manager tool that implements the tags is a cookielose domain and does not collect personally identifiable information. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

Google has submitted to the Privacy Shield Agreement between the European Union and the United States and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information on privacy, visit the following Google Web sites:

Yandex.Metrica
This site also uses Yandex.Metrica, a web analytics and click tracking service of the company Yandex, ООО "Яндекс" in Russia, 119021 Moscow, L. Tolstoy street, 16. The information generated by the use of the service Your use of our website (including your IP address) will be transmitted to and stored by a Yandex server in the Russian Federation.

For this purpose, cookies can be used, text files that are stored on your computer and allow an analysis of the use of the website by you.

Yandex will use this information to evaluate your use of the website, to compile reports on the website activity for the advertising site operators and to provide other services related to the use of the website and the internet. Yandex will also, if necessary, transfer this information to third parties if required by law or if third parties process this data on behalf of Yandex. You may object to this form of data collection and storage at any time with future effect.

Facebook pixels
We use "Facebook Pixel", a service of Facebook Inc., 1601 S California Ave., Palo Alto, California 94304, USA (hereinafter referred to as "Facebook") on our website. Facebook Pixel allows Facebook, our ads on Facebook, To display so-called "Facebook Ads" only to those Facebook users who have been visitors to our website, especially those who have shown interest in our online offering or specific topics or products Facebook Pixel allows us to check if a user clicks Facebook Pixel uses, among other things, cookies, small text files stored locally in the cache of your web browser on your device. If you are logged in to Facebook with your user account, your visit to our website will be recorded in The data collected about you are anonymous to us, so do not give us any conclusions on d he identity of the users. However, this data from Facebook can be linked to your local user account. We have no control over the extent and continued use of data collected through the use of Facebook Pixel by Facebook. To the best of our knowledge, Facebook receives the information that you have accessed the relevant part of our website or clicked on an ad from us. If you have a Facebook user account and are registered, Facebook can associate the visit with your user account. Even if you are not registered with Facebook or have not logged in, there is the possibility that Facebook will get your IP address and possibly other identification features in experience and stores.

We use Facebook pixels for marketing and optimization purposes, especially to bring you relevant and interesting ads on Facebook, thus improving our offerings, making them more interesting to you as a user and avoiding annoying ads.

This is also our legitimate interest in the processing of the above data. You can object to the above-mentioned collection by Facebook Pixel as well as the use of your data to display Facebook Ads. To determine which types of ads you see on Facebook, please visit the following Facebook page:

https://www.facebook.com/settings?tab=ads.

We point out that this setting will be deleted when you delete your cookies. In addition, you can deactivate cookies that serve the range measurement and advertising purposes via the following websites:

Please note that this setting will also be deleted if you delete your cookies.

In addition, Facebook has agreed to the Privacy Shield Agreement concluded between the European Union and the United States. As a result, Facebook commits itself to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Third-party information: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

Further information from the third party regarding data protection can be found on the following Facebook page: https://www.facebook.com/about/privacy. Information about Facebook pixels can be found on the following Facebook page:

https://www.facebook.com/business/help/651294705016616

Facebook Custom AudiencesWe use "Facebook Custom Audiences", a remarketing tool from Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, (hereinafter referred to as "Facebook") on our website.

Facebook Custom Audiences allows us to display interest-based advertisements, so-called "Facebook Ads", to visitors to our website visiting the social network Facebook or visiting other websites that also use Facebook Custom Audiences. By using "Facebook Custom Audiences", your web browser automatically establishes a direct connection to the Facebook server. We have no control over the extent and continued use of data from Facebook Custom Audiences through Facebook. To the best of our knowledge Facebook receives the information that you have accessed a part of our website or have clicked on an advertisement from us. If you have a Facebook user account, the visit may be associated with your user account. Even if you are not registered with Facebook, there is a possibility that Facebook will learn and store your IP address and other identifying features.

We use Facebook Custom Audiences for marketing and optimization purposes, in particular to serve relevant and interesting ads for you, improving our offerings and making them more interesting to you as a user. This is also our legitimate interest in the processing of the above data.

Deactivating Facebook Custom Audiences is available to logged-in users at

https://www.facebook.com/settings/?tab=ads#_

We point out that this setting will be deleted when you delete your cookies. In addition, you can deactivate cookies that serve the range measurement and advertising purposes via the following websites:

Please note that this setting will also be deleted if you delete your cookies.

In addition, Facebook has agreed to the Privacy Shield Agreement concluded between the European Union and the United States. As a result, Facebook commits itself to comply with the standards and regulations of European data protection law. Further information can be found in the following link:

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Third-party information: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. Further information from the third party regarding data protection can be found on the following Facebook page: https://www.facebook.com/about/privacy

Facebook plugin
On our site plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.


When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. Further information can be found in the facebook privacy policy at http://de-de.facebook.com/policy.php

If you do not want Facebook to associate your visit to our Facebook user account, please log out of your Facebook user account.

server data
For technical reasons, the following data, which your Internet browser transmits to us or to our web space provider, is recorded (so-called server log files):

  • Browser type and version
  • used operating system
  • Website from which you visit us (Referer URL)
  • Website you visit
  • Date and time of your access
  • Your Internet Protocol (IP) address.

These anonymous data are stored separately from any personal information that you may provide and so do not allow any conclusions to be drawn about a particular person. They are evaluated for statistical purposes in order to optimize our website and our offers

Newsletter
If you wish to receive our newsletter, we need a valid e-mail address from you, as well as information that allows us to verify that you are the owner of this e-mail address or that the owner agrees to receive the newsletter. Further data is not collected. These data are used only for the purpose of sending and evaluating the use of the newsletter.

By registering for the newsletter, we store your IP address and the date of registration. This storage serves as evidence in the event that a third party misuses an e-mail address and logs on without the knowledge of the authorized person for the newsletter reception.

To send our newsletter, we use the e-mail tool CleverReach, which is operated by CleverReach GmbH & Co. KG, Rastede, Germany. Your data will also be saved by CleverReach. CleverReach offers evaluation options on how the newsletters are opened and used. Your data will not be passed on to other third parties for the receipt of the newsletter and CleverReach does not obtain any right to transfer your data.

Your consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time. The revocation can be made via a link in the newsletters themselves or by notification to the contact options below.

Your rights
You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection rights have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the “Datenschutzbehörde”.

 

You can reach us under the following contact details:

telequest & Internet Solutions GmbH

Liebenauer Hauptstrasse 2-6
A-8041 Graz
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Telephone: +43 (0) 316 46 82 4 82
Fax: +43 (0) 316 46 82 110
Internet: www.telequest.at
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